About Vintrendi Wine Company

Q. Do you have a wine club?

A. Yes, we do have a Wine Club!

Q. What is Vintrendi Wine Company? A liquor store or a winery?

A. Vintrendi Wine Company is both a micro-winery and a wine shop . We develop and bottle wines and offer them to the public for your drinking enjoyment.

Q. Do you grow the grapes and other fruit you use for making wines?

A. No, we do not grow our own fruit. We partner with vineyards and orchards that have already pressed and processed the juice. We then blend and infuse our proprietary flavors at that point, prior to bottling.

Q. Do you grow the grapes and other fruit you use for making wines?

A. No, we do not grow our own fruit. We partner with vineyards and orchards that have already pressed and processed the juice. We then produce the wines, blend and age the final product. At times we infuse proprietary flavors or spices.

Q. Can I sample a wine before buying it?

A. Yes

Orders and Billing

Q. How can I pay for my wine delivery?

A. You can pay online with a credit card and PayPal through our online ordering system. If you pay in store or at an event you can pay with cash also. We also accept Google and Apple Pay.

Q. What do I need to do in order to pick up my wines at the winery?

A. Select ‘Pick-up’ at vintrendiwines.com when determining your shipping method. Be sure to check our ‘Visit Us’ page for business hours. Please bring proper identification and a copy of the emailed receipt showing proof of purchase.

Shipping and Delivery

Q. Can anyone at my residence receive deliveries or FedEx Shipments?

A. No. Only persons age 21 and over must be present to sign at the time of delivery by winery staff or FedEx. Proper identification is necessary in order to receive the delivery.

Q. What happens if my wine delivery can’t be delivered if no one is home or age can’t be verified?

A. Wine will be held at the local FedEx facility or sent back to the winery for hold. All resulting costs shall be the responsibility of the customer.

Q. Do you ship to PO Boxes?

A. We can only ship to residential or business addresses.

Q. How soon will my order be processed after I pay online?

A. Wine orders placed on-line will be processed within 24 hours of receipt. Due to extreme cold or hot temperatures packages may be held so that wine is not damaged. Allow 3-5 business days for ground delivery by FedEx, depending on your location.

Q. How are FedEx delivery costs calculated?

A. FedEx shipping is based strictly on the weight of the items and packaging and associated fees. The shipping amount will be automatically calculated based on the number of bottles ordered and its shipping weight. FedEx delivery also requires a $5.00 Adult Signature Fee for all wine deliveries. Fee is included in the quoted shipping rate.

Q. Is there a minimum order for delivery?

A. Yes, there is a three bottle minimum purchase for local deliveries and a two-bottle minimum for FedEx shipments. If you live outside our normal delivery zone, call us and we may be able to arrange a special delivery.

Q. Do you ship to all states?

A. We do not ship wine to Alabama, Mississippi and Utah. All surrounding area local Illinois deliveries are made by the winery and not by FedEx.

Q. Should I Ship To My Home, Work Address, Or Fedex Office?

A. You can ship to either any one of the above. You may also consider shipping to a friend or neighbor who is generally available to sign for packages. Another option is sending packages to an eligible FedEx Office location as it’s free to have it held for five (5 ) business days and they often have flexible hours. Just bring your identification and tracking number!